Политика доставки

Shipping

7-15 working days is our average shipping time. Our max delivery period is 20 business days, for standard items. Due to high order volume of our products we ship them to our customers directly from our manufacturers. Our jewelry items are  handcrafted and ship from our manufacturer. 

Once the package has left our facility, we are not responsible for any lost or stolen goods. If you package has been lost or stolen, we recommend opening a claim with the shipping company. There will be no refunds or replacements sent out until the investigation has been concluded.

We will not accept responsibility if your local postal service has marked your items as delivered and you claim you have not received them. The issue then needs to be settled between yourself and the post office. Also, we do not accept responsibility if you fail to provide the correct address. Please double check to be sure your address is correct.Returns:

Returns:


Due to the hard work and labor required to custom make the majority of our products, all sales are final. However, we do allow for returns. Returns will be honored up to 10 days after the delivery date. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. There is no returns for personalized items.